Are you getting this error when you are trying to download music via Nokia Music? Well here’s a short tutorial for people like myself who experienced a complete loss of time last night trying to sort the mess out! I’m not a fan of Nokia software at the minute as Nokia Music crashed and also failed to download anything.
My issue was that every time I tried to download a song I kept getting the screenshot above. An error message similar to “Database column out of range”. If you are a Comes with Music service owner then fixing this issue is of great importance because basically, you will not be able to download anything until you have fixed it. I have no idea how this error is created but I do know that Nokia should release a fix for it soon as it can be annoying and for computer novices, a nightmare. The file you will need to be looking for to solve this issue is a hidden file so you will need to follow my exact steps to solve the issue:
Windows XP
- Uninstall Nokia Music completely
- The file you will need to locate is called ‘MDataStore.db3′ so keep that in mind
- Go to the search option
- Choose for files and folders
- Choose all files and folders
- More advanced options
- Search hidden files and folders
- Enter ‘MDataStore.db3′ in the ‘All or part of the file name’ box.
- Delete or rename the file that you have found
- Re-install Nokia Music and all should be fine.
Windows Vista
- Uninstall Nokia Music completely
- The file you will need to locate is called ‘
MDataStore.db3′ so keep that in mind - Click on the start button
- In the search field, write ‘AppData’
- Goto ‘Local’
- Then ‘Nokia’
- Then ‘Nokia Data Store’
- Then ‘Database’
- Delete or rename the file ‘MDataStore.db3′ (I personally deleted it)
- Now attempt to reinstall Nokia Music and all should be fine.
I hope this helps solves your issues with Nokia Music. Please let us know in the comments if this has solved your issue or if you still need help.
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hi, i have the same error in my computer, but i try ti find the file that you mention, and i can’t find, even in hide files and folders, could be that the system in mexico is diferent to the rest of world?, because in all pages that i find about that error, it is the same sugestion, could you help me?
thakns
Maybe your system is different, I can’t be certain that it is the same so just try searching for the ‘AppData’ and it should come up as a folder and the ‘MDataStore.db3′ file is in there.